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Depositing crypto into OKX: asset, network and memo checks before you send

Guides · 2026-10-01

Depositing into OKX looks simple: copy an address, paste it, confirm. Behind that gesture, three details must match exactly: the asset, the network and, in some cases, a memo or tag. A stablecoin sent on a network the receiving address does not expect can end up in limbo, and recovering it may be slow or impossible. This guide offers a routine that adds only a few minutes to each deposit and prevents the most common and most expensive mistakes.

The same asset travels on many networks

One coin can exist on several networks. The deposit address OKX shows belongs to one specific network. Select the asset and the network in OKX first, then open the sending wallet or platform and choose exactly the same network there. If it is not offered, pick another network that both sides support instead of hoping a different one will work. Read the full network name on both screens, not only the coin symbol.

The memo is not optional

Some networks use a memo or tag to identify your account within the platform. If OKX shows one next to the address, copy it into the matching field on the sending side as well. Without it, the deposit may reach the platform but not your account, and recovery depends on a support case. If the sending side has no field for a required memo, do not send.

Always test with a small amount

For a new route, send a small amount first and wait until it is credited in your OKX balance. A transaction marked as sent at the origin is not the same as a credited deposit. When the test arrives, send the rest. Record the date, asset, network, amount and transaction ID in a private note, since support will ask for exactly these details.

If a deposit does not appear

Look up the transaction on a block explorer using its ID. If it is confirmed but not credited, check the deposit history in OKX and the help centre, which describes what to do for delayed deposits, wrong networks and missing memos. Do not answer anyone who contacts you offering to recover funds; that is a common scam. Patience is cheap here, while a hasty second transfer to fix a missing deposit can make the case harder to untangle.

Risk boundary: OKX Trading Guide

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